Cancellation & Refund Policy
Effective: 17 July 2017 | Last Updated: September 2026
ToolBelt (accessible via toolbelt.in) is a Software-as-a-Service (SaaS) cloud platform operated by Sarvasv Technologies Private Limited, a company incorporated under the Companies Act, 1956, having its registered office at 62, Rashi Apartments, Plot 3, Sector 7, Phase-I, Dwarka, New Delhi 110075, India (CIN: U74900DL2009PTC190412, GSTIN: 07AANCS0402J1ZG) (“we”, “us”, or “our”).
1. Nature of Service and Delivery
ToolBelt is delivered entirely as an automated online software service. We raise invoices only after delivering or rendering the SaaS access for which the invoice is being raised. Customers are requested to verify the availability and access of the SaaS platform and pay the subscription invoice only after confirmation of access to their account.
The ToolBelt SaaS platform operates in an automated way across our secure cloud infrastructure without requiring manual intervention to render standard application services.
2. Pre-Purchase Verification and Demonstration
Customers are requested to verify the suitability of ToolBelt features for their business needs prior to subscribing. We provide comprehensive demonstrations and feature walkthroughs prior to purchase to ensure complete transparency regarding system capabilities, workflows, and device compatibility.
3. No Cancellation or Refund
Once an active subscription is initiated or renewed, we do not provide any cancellation or refund whatsoever.
Users, at their own discretion, may choose to use or not use their active ToolBelt subscription account as they see fit during the validity of their billing period. Subscriptions do not carry cash surrender value or partial pro-rata refunds upon voluntary early discontinuation by the customer.
4. Account Access & Technical Support
If you experience any difficulties accessing your ToolBelt account or connecting your workshop devices, our support team is available to assist you promptly:
- Submit an assistance request via our contact form.
- Our technical team will troubleshoot, verify permissions, and restore access in accordance with our applicable Terms of Service.
5. Contact Information
For inquiries regarding billing or this policy, please contact Sarvasv Technologies Private Limited:
Entity: Sarvasv Technologies Private Limited
CIN: U74900DL2009PTC190412
Registered Office: 62, Rashi Apartments, Plot 3, Sector 7, Phase-I, Dwarka, New Delhi 110075, India
Website: sarvasv.in / toolbelt.in